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Has a new broker completed all required due-diligence steps?

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Information

Which due-diligence documents have been received and verified for this broker so far.

Intelligence

A single, current checklist status per broker, instead of three separate systems each holding a partial view.

Decision

Whether this broker is fully onboarded and can start writing business, or what's still outstanding.

Action

Activate the broker's ability to submit business, or send a specific, itemised follow-up request.

Business Outcome

  • Faster broker activation · Cost Reduction

    Average days from application to activation · baseline 21days · target 10days · actual 11days · confidence: High

    Hypothesis: A single current checklist view removes the re-checking and duplicate document requests that make up most of the delay.

    Illustrative estimate for this demonstration dataset, not a measured baseline.

Actual value is recorded later, once measured -- see "Record measured outcome" on the outcome itself once it exists.

Organisational Adaptation

Recommended intervention

Automation This is a deterministic checklist-completeness check, not a judgement call -- rules-based automation fits without needing AI.

Capacity

Set both decision frequency (edit this decision) and review capacity above to see a capacity pressure estimate.

Adaptation outcome

A reported response, not a verified change record — what did the organisation decide after living with this?

Value estimation

Made 15×/year at an estimated cost of 800 per poor instance — every 1 percentage point of improvement is worth roughly 120/year. Scale by your own realistic improvement estimate rather than trusting a single invented number.

Information assets feeding this decision